Clients are invited to leave feedback about the service they receive from you.
Only clients who actually hire a lawyer through MyLegalAdviser are eligible to do this. Members of the public who haven’t used our service cannot leave feedback about you (with the exception of referees). This helps avoid any issues with fake reviews.
Clients are asked to rate you out of five. They are also offered the opportunity to leave a testimonial. Client feedback will either be accompanied by the client's first name and surname initial or be anonymous (if the client prefers). This helps ensure client confidentiality and impartiality.
You will be notified each time you receive feedback and you can view your feedback on your profile.
If you receive feedback which you believe is unfair then you can dispute feedback (see more below).